Frequently Asked Questions
Remote guarding supports and multiplies the impact of your on-site security people, processes and technology.
It is a centralized command, control and operation centre that leverages video analytics, artificial intelligence and powerful telecommunication systems manned 24/7/365 by highly skilled remote guarding agents.
Visentry typically provides Security-as-a-Service. We have a network of hardware providers and installers nationally that we work with. We are capable of working with your current provider. The Visentry team will review your existing infrastructure and provide a gap analysis to enable the integration of new technology and to enhance the performance of the overall system. Visentry will monitor the system on an ongoing basis and manage all preventive maintenance and servicing on an ongoing basis with a local service partner.
Visentry has established a national network of regional security guard vendors who understand the labor availability and security related issues for their service areas. These companies work as Visentry providers to enable customers to buy the entire service package from a single vendor.
Lower insurance premiums
Reduced risk exposure
Better protection of data = reduced risk of breach + financial and brand cost reduction
Better and more accessible evidence results
We cover every inch of your facility, including areas that may have been previously unaffordable to access. We give you the ability to reduce or remove the graveyard shift and replace it with around the clock visibility and real time response creating a real deterrent. By turning every camera into a security guard, we provide proactive security, giving your on-site guards the ability to respond to incidents faster or preventing them entirely. Proactive security also allows for fewer false alarms and improves your properties exposure to risk.
In-person security is expensive and suffers from human error that can lead to costly outcomes for property owners, tenants, and property staff. Security camera coverage can leave visibility gaps and security guards have inattentional blindness when reviewing security monitors, leading to security lapses.
The Visentry security solution augments security guards. Our AI-enabled platform turns each camera into a “smart guard”, allowing your security guards to patrol much larger coverage areas, reducing costs.
Security guards who perform valuable customer service functions and maintain tenant relationships can be retained and promoted as valuable team members, while the core security functionality can be better managed by Visentry.
Property owners appreciate cost savings and enhanced operations. DGF offers both!
Our process is managed by Visentry. We work with property management, ownership, and tenants to ensure a smooth transition to the DGF solution. Communication is important and all relevant stakeholders will be offered the opportunity to add input to the service package.
If you have existing camera infrastructure, the installation process can be quite quick.
Visentry can manage the planning, installation, security system design, operation procedures creation, on-site guard training, etc. We manage the entire process – with your input – ensuring a smooth transition.
Visentry offers remote guarding services, which are significantly more robust than video monitoring.
Monitoring companies:
Watch video feeds like in-person guards
Typically lack advanced AI software
Generally requires the retention of on-site guards
Cookie-cutter approach
Limited experience with larger commercial real estate projects
Visentry :
Complete replication of the duties of an on-site security guard
AI-enabled software to automatically detect security breaches
Doesn’t rely on the human eye to detect breaches
Highly trained remote guards respond to incidents
Security ecosystem designed by a security veteran
Custom approach – every property is different
Deep knowledge of advanced commercial real estate security requirements
The Covid-19 Pandemic accelerated technology-enabled solutions across the commercial real estate sector. Tenants responded favorably to digital and remote solutions for everything from deliveries to apartment/office space viewings to security services and remote concierge services.
The Visentry solution was launched to a record number of properties in 2020 and 2021 and continues to be well-received by tenants.
The key to our successful rollouts has been communication and security efficacy. Tenants and property staff are informed of all changes and the nature of the new systems. The security effectiveness becomes apparent within days or weeks as our remote guards interact with property tenants, staff, and visitors.
There are two components to the DGF service cost: the upfront infrastructure investment and the monthly service fee.
Visentry is not a security integrator, though we will organize installation with your preferred vendor. Visentry is incentivized to minimize the upfront costs through the use of existing camera infrastructure.
The monthly service fee varies by property and is calculated based on the projected alert volume and number of AI-enabled cameras.
In general, switching from on-site security guards to the Visentry remote guarding solution will save anywhere from 25% to 72% of your security costs.
The Visentry security ecosystem is best suited to large commercial real estate projects with on-site security guards.
Of all the properties in your portfolio, the best fit for DGF will be one of two profiles: 1) you have significant security expenses and would like to reduce them, or 2) you have security issues that aren’t getting resolved.
A Visentry security proposal is free and may be interested to review!
Visentry uses military-grade AI software that detects trespassing and loitering. The system has been utilized for years by companies and governments globally. The Visentry AI software is based on computer vision technology that has rapidly advanced in recent years. Due to this advancement, the price point has lowered, allowing Visentry to offer high-end security solutions for a wide variety of properties.
Visentry clients include private equity real estate companies, owner/operators, real estate investment trusts, and corporate real estate owners.
The remote nature of the Visentry service means that we operate anywhere within the U.S.
Visentry guards properties from California to Florida to New York.
Click here
to see a sample of locations served by Visentry .
The Visentry security ecosystem can integrate with access control systems, allowing Visentry remote guards to grant access to package delivery companies as needed.
Commercial real estate is valued based on a multiple of Net Operating Income. The Visentry system allows property owners to lower operating expenses, thereby increasing Net Operating Income, and increasing the property value.
Assuming a 5.5% cap rate, switching the night shift from in-person security guards ($17 to $40 per hour) to the Visentry solution can add $1m to $2m to a property’s value – through a single line item change!
In the event of a threat to life or property damage, the DGF remote guards will be notified by the AI-enabled software. The guards will dispatch law enforcement immediately and direct them to the appropriate location at the property.
The automated nature of the AI alerts and the highly scripted operating procedures can lead to faster incident response times for serious incidents compared to on-site security guards alone.
Additionally, in the event of a serious incident, liability concerns generally limit the desirability of an on-site security guard intervention.
All Visentry security proposals are customized based on the unique needs of a property and property owner. We can offer you a base service proposal that is cost-effective and enhances your security.
The first step of the Visentry process is to generate a security assessment. An industry veteran reviews local crime statistics through third-party sources and analyzes property-level incident logs and known areas of concern.
This data is aggregated into a custom security solution proposal based on the unique needs of a property and the risks inherent in the real estate and location.
